Where to add the DKIM TXT and bounce CNAME for your Notify Me sending domain.
Open Settings in Notify Me, choose View DNS records, and copy Host and Value for both rows: the DKIM TXT and the bounce CNAME. Then pick your provider.
Paste Host exactly as Notify Me shows it. Most providers already append your domain. If Host is @, that is the root of the domain. Do not delete the A or CNAME records that point your shop to Shopify.
Log in to Cloudflare, select the domain, then go to DNS → Records.
2
Add the DKIM TXT
Choose Add record. Set Type to TXT. Paste Name from Host and Content from Value. Save.
3
Add the bounce CNAME
Choose Add record. Set Type to CNAME. Paste Name from Host and Target from Value. Set Proxy status to DNS only (gray cloud), then save. Do not use the orange proxied cloud.
Use this only if you bought the domain through Shopify or transferred it to Shopify. If the domain still lives at Cloudflare or GoDaddy, add records there instead.
1
Open DNS settings
In Shopify admin, go to Settings → Domains. Select the domain, then DNS settings (or Manage).
2
Add the DKIM TXT
Choose Add custom record → TXT. Paste Name from Host and TXT value from Value. Confirm.
3
Add the bounce CNAME
Choose Add custom record → CNAME. Paste Name from Host and Points to from Value. Confirm. Do not edit the default www CNAME that points the storefront to Shopify.
Use this only if Wix hosts DNS for the domain (Wix nameservers). If you connected a domain that still uses Cloudflare or GoDaddy nameservers, add the records there.
1
Open domain DNS
In Wix, go to Settings → Domains, select the domain, then Manage DNS Records.
2
Add the DKIM TXT
Choose Add record. Set Type to TXT. Paste Host name from Host and Value from Value. Save.
3
Add the bounce CNAME
Choose Add record. Set Type to CNAME. Paste Host name from Host and Value from Value. Save. Leave the storefront www record alone.
Log in to Network Solutions, go to Account Manager → My Domain Names, select the domain, then Advanced DNS.
2
Add the DKIM TXT
In Text (TXT Records), choose Add TXT Record. Paste Host from Host and Text from Value. Save.
3
Add the bounce CNAME
In CNAME Records, choose Add CNAME Record. Paste Alias / Host from Host and Other Host from Value. Save.
4
Verify in Notify Me
Back in Notify Me, choose Check verification.
DNS can take up to 48 hours. If your provider is not listed, look for DNS, DNS Zone, or Advanced DNS, then add a TXT and a CNAME with the Host and Value from Notify Me. Email [email protected] if you are stuck.
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